Ahhh f*$& this dealer! Can't believe this.

I think everyone here completely understands the immediate anger that bullshit would have caused you... but I don't think you're quite grasping what a few people have already tried to tell you in this thread. No one is questioning your right to be angry, but it's scenarios like this that you need to prove you can react like an adult.

It doesn't matter whether you were Catholic educated or how polite you 'usually' are; if you go off the deep end like that as soon as someone rattles your cage (even if that involves manhandling your car) then you've got a temper problem. Maybe that's due to the "slight damage" to your frontal lobe, or maybe you've always had it. Either way, you flew off the handle, big time. Over what? Some dumb kid disrespecting your car and then being a smartass to your face? Did you really cite bloody "driveline damage" as a reason for becoming so irate? Mate... get real, honestly. I would be inclined to excuse them for laughing in your face at that one.

Don't get me wrong - that story does sound like a horrible experience, but you can absolutely blame yourself for most of it. That might not be what you want to hear, but it's far easier to side with the dealer on this than you. All you had to do was walk back into the office and ask to speak with the manager. But instead you stormed in and lost your shit at employees who had no part in your grievance. Employees who couldn't have truly appreciated why you were so angry because they weren't there and all they saw was an irate man stomp in and start screaming demands at them.

You've got absolutely no reason or right to "get back at them", as you put it. You threw a full-on tantrum over something relatively insignificant, which could have been dealt with so very easily if you had behaved like an adult and just relayed what you saw the tech do to your car. Even if you didn't find the dealer's response sufficient, any mention of escalating the matter upwards (which was another option) would have helped things fall in your favour. But you chose to just completely lose it instead. I would have called the cops on you too. Sure, they didn't have to antagonise you, as you claim they did, but you can hardly cry foul over a little antagonism considering you went into meltdown mode on them over next to nothing.

If your story is completely true then the dealership's employees certainly behaved poorly, but I think you still won the immaturity contest. If outbursts like this are not infrequent for you then anger management is something you should really look into, particularly if you feel the outbursts are related to your TBI. Individuals who suffer derangements of personality following TBIs, especially in frontal lobe cases, often find that therapeutic treatments designed to manage their symptoms are highly effective in assisting them to realign with their previous personality. You might find it worth looking into if you're still finding it difficult to come to terms with the event at the dealership.

/r/BMW Thread