EVE has a congruent universe, everything fits with the rest. TSW hasn't got a congruent universe as soon you meet the first guy with a unicorn head and pink bunny slippers. of course some people like that and they stay but should we totally ignore all those that didn't like it and left the game and then complain the player base was too small?

It's one of the main reason why TSW couldn't sustains itself, Funcom cut itself some more income by substracting further more from its clientele of what was already a niche game ; because the team went emotional with friendly a circlejerk on the forums and didn't give a shit about others to the point they even banned some who were complaining in the forums or asking for an option to hide some outfits on client side.

Funcom did the same in AoC, circlejerk with the pro combo weavers, ban and push away those that wanted the end of that exploit that ruined the game. result Funcom restarted AoC without combo weaving to get some people back but you can raise the volume all you want: when the people are gone from the party they're gone and the organization is roasted for life.