As someone who went to Gallaudet University, I have to agree with Carrie with this. While there are many employees there that are both deaf and hard of hearing, that doesn't exactly mean that they're fluent in ASL or are willing to work with the students to make sure that they understand what's going on. I recall several different situations where I had to go to an administrative office to clear up paperwork or to get things done, and most of the time, I encountered employees who would just try to speak to me and force me to lipread instead of signing to me. Even if I brought paper and pen to write down the conversation, they would refuse to work with me on that. There were also other times where, when a situation arose while I was working as a RA and we had to call campus security, I would have to act as an interpreter between the students/other RAs and the campus security officers.

Now, while I understand the problem with a lack of applicants that are fluent in ASL, I have to admit that this kind of disparity between the students and the faculty/staff makes the overall experience very uncomfortable and frustrating. Gallaudet is considered to be a "safe place" for deaf and hard of hearing students, but if these students can't communicate with the people who are supposed to keep them safe, like the doctors and nurses at the student health center or the security officers, how does that make it a safe place for them? If the students can't communicate with the people in the administrative offices, how can they ensure that they know that they need to pay off their bills or complete paperwork so that they can continue going there?

That's the problem; they can't... especially if the employees aren't willing to attempt to communicate with the people that they're technically working for.