I know you don't understand what I am saying because you are not actually speaking from professional experience.

You literally referred to your "contact" which is very different than what I am describing. With RKT you do not have a contact. There is nobody to "beg". I get what you mean, but when I am working up transactions for Navy Fed I have an actual contact and the entire process is done via email and fax, not direct to lender integration. All I am saying is from the business perspective as well as borrower side Rocket has some hiccups, but all in all they have a really nice product. Lower rates, lower actual customer service, higher quality technologies and IMO is how the mortgage industry will lean in a short period of time. RKT is fsr ahead of the curve.

How NFCU handles title and escrow as well as PSA's, appraisals, inspections, underwriting and borrower contact is very different than how RKT does. In the 24 years I have worked in the real estate industry I have never experienced another company handle how RKT. There is only 1 other that I can think of that is close to this integrated. NFCU does have a nice app that is just like other credit unions, but it not nearly the same level in quality and as the app dependence that RKT has for not only making payments, but for the entire transaction process. I don't work for Rocket, I see hundreds of transactions per day for a fuck ton if different lenders.

But yeah, you make your payments on an app so you for sure know enough to compare, sport.