Comptia scammed me. I missed the call from a proctor while I was waiting in the app for my exam and they put me as forfeit and refuse to refund me. I am so disgusted. I did not take the exam. I wasted an hour and a half of contacting support just to not refund me at all. 260$ gone…

It just sounds like you are saying that they are opening a case and working with you. If that is what is happening, then they are not scamming you no matter what their attitude or conduct was.

Call them out for what they did, if they were assholes call them assholes. But if they are performing proper customer service, opening a ticket and working with you then they are NOT scamming you.

It sounds like you had a bad experience with a proctor and a not great experience with CompTIA. But the proctors do not work for CompTIA. And I am sorry if you got through to a less than helpful person at CompTIA which really surprises me. They are normally very nice. The proctors are usually a pain in the neck. Even the nice ones.

All I am saying is you should call it what it is. This is misleading and does no justice to them or to you. Especially since it sounds like they are trying to help. I hope you get it resolved quickly and they get you rescheduled for your test.

Good luck.

/r/CompTIA Thread Parent