Computer Sales Consultant advice?

they are too fixated on that $350 price tag to even consider anything else.

Two things.

Figure out what they're doing and show them the way it performs. Like, you get someone who wants Office, they see it takes 50 seconds to open and then they don't think they're actually getting a better device. The other is look at open boxes and sell those. You can't control what anyone spends, but you can control what options they have. It isn't uncommon for an open box to have a solid discount and you can get something in the $600 range for $400 and both are happy.

"Hey welcome to Best Buy! What brings you in today?"

Well, technically speaking, that isn't how you greet someone. You do some small talk and then transition into selling. If they're still just looking, then you're out of luck.

Lastly, people that buy accys and immediately refuse the 2 year GSP protection that only costs $4.99 (this one annoys me so much). I must be pitching it wrong because it seems like common sense to spend $5 now to ensure your $50 headset is covered when you accidentally step on it a year from now.

Realistically speaking, a $50 headset is not something people really consider an investment in and if it's above $49 it goes to $10 (at least somewhere between $49.99 and $54.99), so you're looking for about 10 to 20 percent to protect. Realistically, if you highlight how they're more prone to breaking people will see the value, as they're legitimately more prone to breaking, but this hinges on so many other things than just a good pitch.

/r/Bestbuy Thread