Why I could not get Costco iPhone BOGO rebate offer with "Simple Choice" plan?

My guess is more on the side of option B. I don't see anything in the fine print saying Simple Choice is excluded, but as I no longer work for WA I do not have access to the current "Hot Offers" document, which is where I would normally look for specifics on what plans do and do not qualify for any given promotion, given that WA agents do not have access to the official "C2" knowledge database.

If the promotion allowed for it, typically with most Simple Choice customers we'd have to call in the activation to RSL but then could do whatever needed after that.

Out of curiosity, by "new system" do you mean changing away from QuickView and WATSON, or are you talking about PRISM? If the latter, wow they still haven't gotten that straightened out?

/r/tmobile Thread Parent