Cracker Barrel Online BE CAREFUL!!

So my husband called cause I tried three times and it came out of his account three times. Called customer service, put his number in for them to call him when it’s his turn. They did and the lady said to wait about 72 hours and it should get put back into your account. Also since it’s their fault than our bank should most def reverse any fee we incurred. She says everyone wants the donkey and sugar glider and that’s why the site crashed and that’s what caused the glitch. They took the Squishmallows down. Which I checked and they did… well… kinda. So when you search Squishmallow it shows the ones that have always been on their site. But if you use the squish alert app and you go to where they posted the new ones last night, it shows up and you can still add to your cart. I don’t know if it will stop you in any way from actually checking out but I do know if you do try you will more than likely be met with an error and have your account charged. I didn’t receive any confirmation email and my order dashboard shows no order for these three purchases. And she said it’s because it didn’t get confirmed on their end and that’s the glitch that they are trying to fix. She claims this has happened to everyone who ordered even if you got a confirmation email they are canceling all the orders and she claims they are going to try and repost them she doesn’t know when she said that they thought maybe at night the site wouldn’t crash… idk maybe they thought we all sleep at night lol. So idk what’s going to happen I just know to keep a lookout on the site… don’t click the link in the squish alert app bc that will show throw you off. At least you will know they’re up for real if you search Squishmallow and they show up! :) best of luck to everyone! I might keep an eye out but I have kids and am too busy to keep my eyes glued on their site. And also no shame to squish alert I love them they are awesome I was just suggesting not to click the particular CB links bc that won’t indicate anything… and you may end up losing money for up to three days if you checkout from there on so yea!!! Take care and stay safe everyone!!! :)

/r/squishmallow Thread