i was up approx 25k on on a trade and tastyworks was crashing this morning while I was trying to close it out. i got half sold for about 3k profit and by the time the systems got back online the the remain position was down 17k. talked to a trade desk specialist and we agreed on a trade price for the contracts that would put me at +2k on the remainder. now another phone call and upper management decides say they cant do that anymore and have a new "direct offer from CEO" trying to offer me a 10k credit. which leaves me at a loss. I asked to at least be made whole on the trade. what is TWS thoughts on this situation? anyone have experience with this? I'm still waiting on a phone call back