Difficult Trainer

Update on my situation. I took the advice of half of the responses here and spoke with one of my first trainer/mentor. I decided to just ignore the snarky stuff and take what I can get out of training. This past week things have gotten worse and he is more overt with some of his actions and things he says. I also found out I have two more weeks of being his trainee instead of just one. Here I am again in the same or worse position as last week with longer to go.

He showed me all the different types of mailing envelopes and quizzed me on how to use.... mailing envelopes.

He had our supervisor pull my tapes and made me listen to them for two hours while he laughed the whole time. He told me to do whatever I need to do to eliminate my inability to hear officers by this coming week.

My husband is a deputy and I have friends on 911 dispatch as well as my coworkers in records. They all have all told me it took them at least 6 months to get their ear. I have improved significantly but I did have to ask a few times last week for officers to repeat. I have been in training for 10 weeks. I’m expected to hear everything without asking before I get released.

If he asks me to get something he tells me to “go get it!!” Like I’m a dog. And then shoos me away with his hand.

He told me if I have questions it’s completely fine and that I will have questions for a long time even after I’m released. That Asking questions won’t count against me if it’s something we haven’t gone over yet. But when I ask he sighs really loud and says he doesn’t believe me when I tell him I hadn’t learned said thing yet. Then he marks me down on my DOR for that day.

He stands behind me and talks loudly when I’m on a call and bumps into my chair. I know this is him trying to simulate stress to see what I do but it actually backfires because of how he treats me I shut down and make mistakes I normally wouldn’t.

When he does go over things with me and I say I understand or acknowledge what he is saying he keeps asking me do you? Do you really? Are you sure? And this is frustrating because that time I could be writing what he told me down like I always do, so I can come back to it later instead of forgetting and getting in more trouble later.

I know I need to have a thicker skin and I get it. The stress of this is causing me to have stomach problems and not be able to sleep. Even now on my days off my stomach is in knots thinking about Monday. Is this job maybe not for me? I’ve been working so hard at this and have been with the agency for almost 9 months. If anyone has any further advice for me on how to improve and/or get through the next two weeks I would so appreciate it. I know two weeks is nothing but it feels like two months :( Thanks so much in advance.

/r/911dispatchers Thread