eBay allowed my item to be stolen

So I managed to sell an item on eBay for a good price but when it arrived the buyer said that it was heavily damaged yet the shipping package was in really good condition. So he asked for a refund I couldn’t reply in time because I was too busy laying in bed sweating with a fever. They close the case in his favour and told me that he did not have to ship the item back and I can go fuck myself because they made up that the return address didn’t match from where I shipped it.

So I went to the settings to add the return address again which for some reason was blank but it made no difference, yet if I owe them even a cent they close down my account.

This website is a joke for sellers, why didn’t they tell me anything about this before they fucked me over where is the transparency.

I tried to call the buyer and as soon as he understood who I was he blocked me like the coward he is.

Also this loser was already suspicious, he reported me that I didn’t ship the item instead of checking on the tracking number. I put the item in a box bubble wrapped, then I wrapped the box again into a bigger box. Yep on the pictures the box looked fine along with the accessories. I just wanna say fuck his website.

/r/Flipping Thread