Did you watch the whole video? Or just parts of it?

He’s standing there, loudly shit talking front of this business, and he seemed to have already made up his mind before he even tasted the pizza.

The guy was giving them a great review for the first half of the video then after he tries the pizza he was just giving his review, it was ice cold, made one joke about ice fishing and then some random looking dude (no uniform, maybe that’s how they do it there) rolls up and basically says “you need to leave” after just hearing a customer was served an extremely cold/old piece of pizza.

Was he a bit of a douche after that? Yea, but kinda understandable given what just transpired.