Her daughter isn't worth five extra dollars

So I work at a chain of supermarkets in Australia. The store I work at is the flagship store for my state, and it's very big, shiny and posh. We get a lot of snotty customers from the area.

Of course that means that a whole bunch of customers are quite rude.

So today I was working 11-4 in the bakery, mostly alone as my co-workers were doing things around the store.

We sell cakes for $34.99, these cakes are kinda a rip-off but they are pretty good and get good reviews. Anyway, a middle-aged woman comes up to the cake-case and I ask her what she wants.,,

She proceeds to explain that t, he deli across the road has the same cakes on for $28. I still don't know if this is true, as then they would have been making a loss on the cakes, and they were likely on sale and going out of date.,
I I'll call the customer CL for Cake Lady: CL: so can I have the pink one for $30 Me,, : uh no I'm sorry, we don't change the prices of cakes CL: but I can get other ones of the same brand for $28 across the road Me: I'm sorry it's not possible CL: what about price-match! Z Me: price match is only for grocery items I'm sorry CL: it's for my daughters birthday i arty! Me: sigh would you like me to get the manager? CL: yes

I get the manager of the bakery, shez, explains the same thing. So the woman leaves all huffy, muttering about price-match.

About 20 minutes later we get a call over the PA for the bakery manager to the front to settle an issue. The bakery is right across from the registers, and I can see that it's the same lady hassling the checkout guy about price-match.

I watch the manager go over, explain the same thing I explained before and eventually the store manager has top explicitly tell CL that it can't happen before she gets it.

The checkout guy comes over later the a x a says "so basically, that woman's daughter isn't worth an extra 5 bucks"

I wouldn't be surprised if she's back tomorrow for another try.

/r/TalesFromRetail Thread