3. How to increase conversions on my small business website?

How to increase conversions on my small business website?

I'm running a small business website and getting around 100 visitors per day, but not many conversions. Someone recommended me to integrate live chat to my website. But I'm not sure, how will it help increase conversions? Also, it would be great if you can recommend me some good live chat tool which I can use? Thanks in Advance!

Comment: A study called “Making Proactive Chat Work” that was conducted by Forrester Research found the following: “Many online consumers want help from a live person while they are shopping online; in fact, 44% of online consumers say that having questions answered by a live person while in the middle of an online purchase is one of the most important features a Web site can offer.”

Well, based on my experience since many years, I would recommend Tagove ( https://www.tagove.com/ ), as I am using the tool for my website and I am highly satisfied with the service and tool. It’s comparatively affordable, reliable and far best from other live chat tools.

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