to be fair on the guy up there, it's that corporate mentality that got 99% of your favourite games funded, marketed and released. you get what you pay for, and most AAA games release on a flat rate to compete on the market, no matter what the game entails. the great thing about a game is that unlike a more or album or painting, you can experience a different thing (no matter how small the change is) every time you interact with the game, and there's no "end game" outside of the plot of the game, which doesn't necessarily mean your time's over for everyone. a game, outside of technical limitations, is essentially an infinite product, so a line has to be drawn to protect the people making money from that product and funding their future endeavours.

you can't expect a developer or publisher to happily give back 60 dollars to a person who's spent 6000 hours playing their game. there is no other product out there where you can spend that much time dedicated to using your product and after 6000 hours, decide they'd rather give the game back in exchange for the money at no cost whatsoever. it's impractical and unfair. if your game has broken after that amount of time, then i'm sorry that you can't use it any more, but that's just bad luck, and outside of getting a free patch or repair, i don't see how that justifies having your 6000 hours of playing your game turned into a completely free experience.