Just received my PS5, it automatically started in safe mode and won't let me reset.

I'd recommend you find a strong cardboard box, and a lot of bubblewrap. I myself wrapped mine in 8 layers of bubblewrap, and then sat it on a polystyrene base, and placed wrapped up balls of bubblewrap below it, and surrounding it, and on top of it to protect it from every angle. It's best to go absolutely overboard, because they make it very clear if it's damaged during shipping they won't replace the item plus they used Tracked 48 Royal Mail - which is only insured up to £100... so they don't even cover it for the full value. You've also got to use their shipping label, and can't pay for extra shipping coverage etc. I also used void filling, like polystyrene chips and memory foam chips - absolutely everything in my power to protect it, and make them aware it was a fragile package on the outside using the fragile tape.

/r/PS5 Thread Parent