No, product development. I started out in customer service and that background gave me a great deal of insight into the design process and customer interface of the products we made. When an entry-level tech spot opened up in the product area I applied and got it. Eventually I was in charge of designing products as a product engineer. From customer service to that point took ~5 years. Then I parlayed my experience in 5 year chunks and moving to other companies with a very solid pay increase each time. I kept with it, applied myself, showed up early, stayed late, and asked a lot of questions. When my career ended, I was at director level, ran both the engineering and ID teams, developed the marketing materials as well as all the training tools for sales. It was a lot of fun, I traveled all over the US & Europe including Russia. What a ride.
The only reason I even thought I could do this is that when I was in my mid 20s (sans degree) I knew someone that was the chief engineer for Mallory-Duracell. He was in charge of battery design for all batteries used by NASA. I asked him what degree(s) he had looking for direction for myself. His answer, none! He started out sweeping floors in the drafting department at Lockheed, then got a job as an entry-level draftsman, became a skilled draftsman, then got into an entry-level spot in Lockheed engineering (which eventually led him into Skunkworks! He later moved to Morton-Thiokol in Utah and worked on rocket engines in the 70s, then onto Mallory-Duracell in the early 80s where he finished out his career. Knowing he did this without a degree changed my life and set me on a great path. Financially since I lost my job (along with all of the people in engineering & manufacturing) it has been a struggle but my own business has grown each year and I will never return to corporate.
The best advice I can give anyone is start anywhere doing anything, establish you can do it, do it better than anyone around you, and then ruthlessly manage your career to advance into another better paying job.