Has MS ever addressed AMEM "deadzone"?

This is probably the most acknowledgement last month when a lead loyalty marketing employee asked for feedback to enter a giveaway then followed with:

I should have started with "Knowing AMEM is broken, Top 10 is broken, and that geo expansion is a number 1 customer demand, what do you lik[...]"

Thanks everyone for your passion, we're deeply committed to this program we know you all have so much passion for.

Our teams are investigating and working on the issue with achievement tracking on Xbox.

​> Thanks,

Daniel Martins

Xbox Loyalty Marketing Lead

/r/MicrosoftRewards Thread