I had a similar experience when I was 7. I started crying in class because of home issues, I was sent to the counselor and tried telling him about everything happening and he sat there with his hand on his head with the most bored expression on his face while I poured my heart out about some pretty emotionally taxing issues. That's my most vivid memory of the beginning of my depression along with a bored comment of "that's a lot of stress for such a young girl." To this day I procrastinate seeking therapy because of this experience. Funny thing is everybody loved him and constantly praised him for being such a great counselor.... Idk why your therapist did that but it certainly feels awful to be ignored by someone you trust and feel you have a connection with and there isn't an excuse and you have every right to be upset.