Direct statement from when I submitted ticket:
Thank you for contacting us and please note
that we really do appreciate your patience.
With time-sensitive, complex promotions like
this; we do understand that it doesn't take
much for something to cause a user to miss
out on the rewards and we are constantly
working at improving this system with
Twitch/Mixer/Steam in order to simplify the
process and to solidify the connection to
prevent users from missing out.
We can officially confirm that all drops have
been sent out to all eligible accounts. If you
find yourself missing the Nekros Prime drop,
we can assist you in ensuring your
connection is solid for future promotions; but
unfortunately we are not able to add this item
to your account. It is possible a disconnect
may have occurred due to overloaded
twitch/mixer/steam servers, which could
have lead users to only receive one of the
drops before having to re-link their accounts.
We're sorry for the inconvenience!
Twitter Announcement (after i made this post):
TennoCon attendees should now
have their Lotus Ephemera and
lf you're still waiting on yours from
watching at home, it may take until
Saturday to be delivered. Thanks for