Bullshit.
Because it's a hobby that brings in tens of thousands of dollars each month, allows them to rent studio space in Los Angeles, run a charity, and employ nineteen individuals.
Yeah, it's not a hobby. It is a job. And it's not entitlement: I am literally paying them for a service. I expect that service in return. And if said service is delayed, a reasonable explanation.
And that's the catch. Those nineteen people are depending on them for their livelyhood, which is directly tied to the stream. They have a responsibility to them as well. And if they alienate the fans, who take their money elsewhere for a month or two, that impacts their bottom line and the lives of many people who depend on that for their livelihood.