NOTE to taxi-users. By law (pun intended!) , the following rules apply to all taxi rides. ...Please record all infractions, or wait now...Please go undercover during your ride and BUST the taxi drivers. Furthermore - post it to youtube ... Pay close attention to subsections 3,4,9,12,16,17,18,21a-d,27,28 and 33. I have seen all of these by-laws ignored by taxi drivers and I have hardly used the service. SMH! STANDARD AND ACCESSIBLE TAXICAB DRIVER REGULATIONS 29. No licensed standard taxicab driver or licensed accessible taxicab driver, while engaged in the provision of taxicab service, shall fail to, (1) carry his or her license on his or her person or in his or her taxicab; (2) produce for inspection his or her license when requested to do so by a By-law Officer; (3) be neat and clean in personal appearance and well-dressed; (4) behave civilly and courteously at all times; (5) carry in his or her taxicab only the number of passengers or less as set out in the manufacturer’s rating of seating capacity; (6) place luggage or any object in, on or attached to the taxicab in a manner so as not to obstruct the taxicab driver’s view of the highway; (7) use the current tariff card obtained from the Chief License Inspector; (8) charge a passenger any fare other than the one calculated in accordance with the current tariff card issued by the City; (9) charge only a single fare for each trip; (10) accept as payment for the fare, any one or a combination of Canadian currency, United States currency or any other acceptable method of payment; 16 (11) calculate the conversion to Canadian currency if United States currency is tendered by the passenger in payment of the fare on the basis of the current rate of exchange as disclosed by a chartered bank or financial institution on the date that the currency is tendered by the passenger; (12) accept debit/credit card payments subject to the payment of the transaction fee as prescribed in Schedule “B”; (13) ensure the current taxicab driver identification card issued by the City is prominently displayed in the vehicle so as to be readable under daytime and night time conditions by any passenger inside the vehicle; (14) ensure that the current tariff card issued by the City is prominently displayed in the taxicab at all times so that it is readable under daytime and night time conditions; (15) provide taxicab service with the taximeter in operation; (16) take the most direct route possible to the requested destination unless directed otherwise by the passenger; (17) keep all appointments and engagements punctually; (18) deliver all property, goods or money left in error by any passenger in the taxicab within twenty-four (24) hours to such passenger or notify the passenger where such property, goods or money may be recovered or, if such passenger is unknown, deliver the property, goods or money to the office of the taxicab broker that dispatched the request for taxicab service immediately; (19) examine the taxicab for any visible or audible mechanical defects and interior or exterior damage each day before commencing the operation of the taxicab; (20) report any known defects in the taxicab or damage occasioned in the taxicab forthwith to the owner of the taxicab; (21) ensure that the taxicab which he or she is driving is maintained, (a) in a clean condition as to its exterior; (b) in a clean, dry and odour-free condition as to its interior; (c) free of articles or debris left by passengers after each trip; and (d) free of personal property of the taxicab driver not required in the conduct of ordinary driving duties; 17 (22) ensure that the roof sign provided by the taxi plate holder is securely affixed to the roof of the taxicab provided that the roof sign may be removed when the taxicab is used for personal use; (23) ensure that the roof sign is illuminated one-half hour before sunset until one-half hour after sunrise while the taxicab is available for hire; (24) ensure that the illumination in the roof sign is immediately extinguished when, (a) the taxicab is engaged for service, (b) the taximeter is engaged, (c) the taxicab is en route to a pre-arranged appointment or dispatched fare, or (d) the taxicab is otherwise not available for service; (25) provide to a passenger, if requested, a receipt showing: (a) the name and signature of the taxicab driver; (b) the taxicab driver’s number; (c) the taxi plate number for the taxicab; (d) the date and time of the trip; (e) the points of origin and destination of the trip; (f) the cost of the trip, indicating the Goods and Services Tax (GST) included in the fare; (26) take a position at the back of any line formed by taxicabs already in a taxicab stand upon entering the taxicab stand; (27) open the trunk of the taxicab for a passenger and assist in the loading and unloading of articles; (28) open the door of the taxicab for any person requesting taxicab service; (29) be sufficiently close to the taxicab to have it under constant observation while parked in a taxicab stand or public place while waiting for hire; (30) have a current street guide of the City of Ottawa and the City of Gatineau available in the taxicab at all times; (31) personally advise a person with a disability that the taxicab has arrived; (32) identify himself or herself to a person who is blind; and, 18 (33) wear uniform clothing that clearly identifies them as standard taxicab drivers or accessible taxicab drivers, as the case may be.