I work as a network support dude for the small local ISP (town of 1300 people, approx 40 customers).
When I started out, I had a call from a client I had not yet visited. So I went there all happy-dandy. I was shocked by the state of the apartment - filthy, at least two hundred bottles of coke lined up against a wall. A filthy pot of porridge on the table, probably a few days old. The man himself was unkempt. Several bookmarks were to sites that looked like mail-order brides thing.
Here's the thing: never make assumptions. Turned out the man was a type 4 diabetic. The social worker only showed two times per week. He also earned pitiful disability pension. The coke bottles were to help maintain his levels of blood sugar. He was simply too frail to maintain his apartment and the social worker was pretty much there to just bring him food.
Second thing that wtf-d me was the same person - I called him to let him know that I was going to be late to the appointed time because I had unforeseen troubles with another client. He did not answer the phone. That NEVER happened. I immediately knew something was up so I ditched the current client asap.
I bicycled to his apartment, the door was open as always (it was auto-locking, he had it pried open for me whenever we had an appointment) and he was sitting on the couch, dazed and unresponsive, drooling foam.
I remained calm, called the emergency line, followed the instructions, kept him stable. I was scared as fuck but some kind of instinct kicked in and I was calmer than the ocean before a tsunami. The EMT's arrived, shot him full of glucose and left - told me that if he was going get worse again, to call emergency again.
He did tank again, so another call. When they arrived, they said that he should have eaten something and the previous EMT-s did wrong. Thankfully I had baked a small pie, with a lot of ham inside. So I dashed back home, brought the entirety of it (cut into pieces) and gave him a few. He stabilised. The EMT's brought him to hospital for further monitoring. I gave the rest of the pie to the EMT's because mad props to them.