Player unable to see Combat Tracker and Maps

Hello adventurers!One of my party members is having quite an hard time: He is in fact unable to view the combat tracker (he only sees a yellow bar) and the maps the GM is sharing do not load for him (the remain grey squares where he can navigate inside, not displaying any background).At first we thought it might be a missing file, so we had him install the Steam version and run a file check, however the issue is still present.We are wondering if this might be an issue caused by Amachi, however only 1 player out of 5 is experiencing this issue.

Did you run into this behavior before?Any suggestion is highly appreciated!

Thank you and may the 20 be with you!

Thank you!
I just posted on the Discord Support Channel as you suggested :)

/r/FantasyGrounds Thread Parent