PSA: Credit Unions are not always better than Banks.

I was treated like a criminal any time I went in to do a transaction.

What does this even mean? They took you to jail when you tried to deposit a check?

I love my credit union because they are friendly and helpful with any questions and make each transaction easy.

I've been banking with Chase (opened an account with WaMu, and then it got converted to Chase) for over 10 years and during this entire time, from the highs to the lows, I've never had a single Chase employee act rudely or do anything but politely help me with anything I needed. Making transactions easy? If I lose my debit card, my branch can print me a new card for me on the spot. My transactions have been about as easy as humanly possible.

Their mobile app helps me manage our family's finances from anywhere (including depositing checks), but I do wish their website would let me access ALL accounts under one login.

From anywhere? No way. The Chase mobile app only lets me access everything from southern Sudan, but they pay for the plane fare each time so that's fine I guess. But depositing checks requires travel to Costa Rica. But in all seriousness, I can do everything from my phone, including deposit checks, and I'm sure this is possible through any major bank's mobile app.

I have yet to pay a single fee and gain interest on my checking and savings accounts.

If two direct deposits come into the account every month, my account is free (there are other ways to get the fees waived but this is the easiest for me). This doesn't apply to everyone obviously, but I haven't paid a dime to have this account since I opened it. And you earned interest? Really? How much? At what rate? What's your average balance? A differential of 0.00000000002% isn't convincing enough.

Nothing you said really makes a good argument to go with a credit union and I hate noise like this because I love Chase and they've made my life better.

/r/personalfinance Thread Parent