This customers reply to me when I offered a $30 compensation was "fuck you".
I explained we never claim to produce cut and sew hoodies, and his initial email was simply a change of mind email, as he no longer wanted the hoodie.
He has now sent me emails telling me to kill myself, and threatening me.
I care alot about my customers and many can vouch for my services. The gildan blanks I used for the joodies are a special blank, not thw standard gildan blank but a much higher quality 50/50 blank.
Im making a cut and sew collection with hand made garments and blanks, concidering i am currently in high school I dont have the recourses to make cut and sew hoodies currently.
Currently Im offering the best I can, this customer was simply asking for a refund months after he ordered because he was tired of the hoodie.
I wont take a customer who tells me to fuck myself and kill myself seriously. Other customers can vouch that I take all other complaints seriously, and am very generous with refunds and replacements.