The second one, I was NEVER late on his content :) He just didn't like the speed I worked. The 'uncontrollable circumstances' were my 10-20 days lead to time on even the smallest of orders. Those are the issues.

The first one, the buyer took 3-4 days to get back to me (I believe) with edits. Then I said something like "I will start in 10 hours and I will fit it around my other projects", and since they were substantial edits they took a while. This is because his client wanted to change up the style COMPLETELY to the original instructions and I couldn't risk my first review on there being negative. I then shut down my UpWork shortly after because the clients there were not worth the hassle for such low pay :). I have screenshots to prove the second case, but UpWork removed them from the response to the feedback.

Same with Fiverr. If you check, my gig is overwhelmed with 'cancelled! Late Delivery". This is because buyers are ordering close to 100-200 articles with the expectation they will be delivered in 2 days. However, Fiverr punishes you if you offer a mutual cancellation. Invariably, the customers will say that they will wait as long as you deliver a couple of articles early. They then cancel after they have received some articles. Again, why my Fiverr gig is switched off. I lost over 400 articles in a year like that. Beyond that, the rest of the feedback I get is overwhelmingly positive.

You may also find some on my PPH. Not too many, actually. I was 'featured' in an email once and managed to get close to 40 1-day delivery orders in about 5 hours. Again, a service which punishes you if you cancel the order. Hence why I work with clients directly now :)