As a customer or potential employee, I'm completely repelled from going there now because I'm convinced everyone working there absolutely hates me.
I feel like you misunderstand or view things in a way that isn't exactly correct.
Now, in the heat of this terrible virus spreading around, the overwhelming message is almost unanimously "DON'T SHOP HERE. BUY EVERYTHING ONLINE AND NEVER COME HERE."
I've now worked 10 days since quarantine has started and here are the most commonly grabbed items for curbside pick up...
It's easy to feel like you're doing an essential service when you're selling things to help people build a home office, make sure they're connected and ensuring people have the tech needed to make sure children can go to school or that you're able to work from home. But, when you see people risking not only their health but other people's health over things they could easily get shipped to them, it is easy to question how essential we actually are.
Lately, in the last several months or so before the pandemic, the general message from this sub has been "our customers are so stupid." And that kinda bummed me out.
Also, a lot of this is a function of reality versus fantasy.
I love computers and tech, and I thought it seemed like a great place to work especially from the positive influence of this sub.
It seems like a lot of fun when you view it as explaining tech, building solutions and making sure people have everything they want. But, the reality is a lot of it is focused on selling the least interesting things to people largely disinterested and confused by a wide variety of things we sell.
As a home theater employee, I have legitimately spent more time talking about streaming devices, antennas, universal remotes, HDMI cables and DVRs in the past six weeks than I have talking about televisions since 2020 started. In all honesty, I think streaming devices alone beats out televisions but a lot of these are interconnected.
While I fully understand your point of view and respect it, please don't forget this is a retail job. It's extremely easy to form a negative view when your day is dominated by people who want a tutorial on inserting an HDMI cord or think pushing source is techno jargon for sorcery. And, if you can match their completely unrealistic expectations, they get mad.
Great example of this was this guy who wanted a tutorial for a television he told me he bought elsewhere. He wanted to know how to do this and that on it, which I agreed to help (it was simple enough to not bother arguing with him) but told him I did not have the original remote and it wouldn't be terribly useful. So I go to do it and he freaks out asking me to show him which button I'm pushing, as I am explaining it is this button, but this isn't your remote and it will be a different button that is called such and such. He was so fixated on watching what I was doing with the remote, it took him a solid seven minutes to piece together "this is not my remote and knowing which button I'm pushing will not help him," resulting in him going "thank you, this was a total and complete waste of my time and I am glad I bought my product elsewhere." Like, gee, totally what I envisioned when I signed up to sell televisions.