The issue is, you need 4/5, or preferably, everyone on board and paying attention to complete one of the Borg ground queues. You have one person ignoring chat and/or is unfamiliar with the queue, and you've guaranteed failure on the optionals and likely the mission itself. Unfortunately, I've found a high incidence of PUGs ignoring chat.

I haven't bailed yet on an in-progress queue unless it's truly hopeless. What's hopeless? Like my last RTFOed IGA, where the PUGs ignored chat and we were stuck in the last room because I couldn't get two of them to work the switches with me and they kept respawning after dying instead of waiting for a rez, again despite repeated warnings. Ultimately, two ragequit and that was pretty much that.

I ultimately end up forced to bail on about half of the Borg ground queues I get, wasting massive amounts of time and effort in the process. I'm starting to see the appeal of bailing at the start. How do you "encourage players to learn to play" when they refuse to listen to anything you have to say?