Another issue is there is no true casual playlist, and there never will be.
The "casual" playlist we have now is filled with 6 stacks using the most meta guns and the most meta exotics with the perfect stat distribution.
And that's fine.
However
I don't take crucible seriously. I don't want to be forced to sweat my balls off every single game because I don't want to use a hand cannon, slide shotgun, or Lorentz. I want to fuck around with an auto rifle or an SMG or exist in a lane for longer than .025 seconds without getting my face blown off my a sniper from across the map.
That's why I don't play trials, the fake comp, or the free for all. I don't think there's currently a shooter out there that does pvp how I want, so I don't bother with them.