He's overreacting. That's my take on it.

I'm spiritual, so I do believe in reincarnation, and since the guy mentioned it in his video, I will reply with that point of view. So, there is that "place" as he mentions it, where we're put under on a machine, and that "dream" is actually our life here. I believe that this universe here (just like any other, including the one "there"), is made out of consciousness. In other words, the virtual reality program we're in right now, is "computed" by all the "souls" who are currently logged in, under that "sleep" that the video reports.

His problem is that he realized that "there" is a much freer world than the one here. But isn't that normal? Every time you go one simulation step lower, you add more restrictions. More restrictions mean more "fighting" (for resources or other) between the incarnated souls, or within one soul's psyche. Hence, the "hell" (or minor heaven) we'e in currently.

His problem seem to be that he can't understand why he would be "logged in" in the first place. It's simple, really: to grow. The only way to grow, is to put yourself under stress (as they say: in theory, practice is easy. In practice though..."). So nobody forced him here. It was his decision, since the more limitation, the faster the growth.

So he just needs to get over it. This life is what it is. It is made out of the quality of consciousness of every "logged in" user. If they all suck (e.g. if they're too young and inexperienced), this world is going to suck too. And same goes for the individual consciousness too, it's bound by the same rules.

I have my own demons, but I don't put the blame to "God" (which is nothing but the sum of all consciousness in all universes and doesn't exactly answer to prayers IMHO). If you're incarnated here, it was your choice. Get over it and live the life you came here to live.