[STAY AWAY FROM SIMPLE] Simple just closed my bank account for no reason. I am now locked out of all of my money for a month. And their support sucks. Can someone forward me to the right support agent?

http://www.mybanktracker.com/Simple/Reviews

BBB complaints (Unresolved): "Once I verified my external account I proceeded to deposit $2500 into my Simple account. A few days later I was locked out of my account because they needed more verification. I sent in all requested material including 2 bank statements .......... Simple informed me that for some reason they could not return my money or close the account."

BBB complaint (Unresolved): " I had been a Simple customer for almost a year, and had never had any issues with them. Until February 8th... On February 8th I go to use my debit card and it's declined, I was confused because there was over $1000.00 in the account, it shouldn't have been declined.......On February 10th, my Federal Tax Refund was deposited into my simple account, over $6,000. I called simple because obviously at this point I'm extremely irritated that I can't access MY money.......so once again, I am still sitting on this money because Simple can't do an easy thing such as conform the funds are there to my current bank."

BBB Complaints (Unresolved): Opened acct, they freeze funds - apparently a common issue with this company per online reviews - saying need id documents. Submit documents, they do not get back to me. Then say documents not in color and need pdf's from bank. They refuse to close account and refund my $300. And there's more, check out the link, check out the unresolved complaints issues. They are stealing people's money. They are then refusing to respond to them and when asked what to do next they say they can't talk anymore. They are thieves, scammers, etc. They may have once been good but they're no better than a standard bank now

/r/personalfinance Thread