So the store manager took home a customers hard-drive over night to do a data transfer. I really want to call someone about this but fear of retaliation for doing so.

They don't have to take it home in order to violate data privacy.

Excerpt from Startribune.com 2007

n recent months, allegations of agents copying por nography, music and alluring photos from customers' computers have circulated on the In ternet. Some bloggers now call it the "Peek Squad."Any attractive young woman who drops o ff her computer with the Geek Squad should assume that her photos will be looked at," said Brett Haddock, a former Geek Squad technician. Best Buy says that any problems are caused by rogue employees and are not systemic. But in light of allegations, the company will incre ase its monitoring of technicians. It insists customers' personal photos and other fil es are safer with the Geek Squad than with most independent computer repair services. The company has rigorous privacy and security measures in place, including checking work ers' bags before and after work. But some current and former Geek Squad agents say t he intrusions into customer privacy are symptomatic of a larger problem: that G eek Squad's rapid growth has compromised its service quality and consistency. So me agents said they are graded more on the number of services sold than on the qua lity of their repairs.

/r/Staples Thread Parent