Yikes.
9/30/2015 It's so crammed in the treatment area, I felt like I was risking tripping over someone when I went over to check on my kids. Whatever, they're trying to maximize space. Everyone was nice enough, although one of the front desk ladies apparently was rude to my ex over the phone when he was trying to understand why we had an outstanding balance (from the Leander location). I find out my girl has a cavity (grrrr!) and the only plan they offer is to completely knock her out to fill it. Um, what? Excuse me? She's had several filled previously with laughing gas and a movie, no problem. I tried to tell them this, and was told no, this is the way the dr does it, period, no negotiations. You're going to put my child, who medicates horribly, under heavy sedation right off the bat without listening to the parents for the dr's convenience? At that point the deal was sealed, nope. We had her re-evaluated at the Leander location where they found a second cavity and are taking care of both without putting her out.
2/22/2013 BEWARE of Dr. Melanson!!!
The manner in which Dr. Melanson conducted my son's exam, and the way Dr. Melanson intimidated me into believing my three-year old son required TWO hour-long appointments of complete sedation made me feel very uneasy. My son suffers from asthma; sedation can be FATAL for children with asthma.
During the exam, they separated my son from me, and did not allow me to sit with him. (I was sitting with my two-year-old daughter in a different room for her exam).
After my son's exam, Dr. Melanson showed me x-rays of my son's teeth. I did not authorize anyone to take x-rays of my son's teeth! (I later found out from my new dentist, that the practice of taking x-rays on three-year olds is not a common procedure, nor does he recommend it).
My son's pediatrician was equally shocked at Dr. Melanson's request to sedate my son on two separate occasions. He told me he had heard multiple complaints regarding Austin Children's Dentistry on Hymeadow, and suggested I seek a second opinion from Dr. Danny Watts.
Dr. Watts saw NO reason to do ANYTHING to my son's teeth. He recommended I brush and floss his teeth regularly and return for his normal six-month check-up. Furthermore, Dr. Watts had a difficult time understanding why a dentist would recommend such drastic action for a three-year old's teeth.
Please beware of Dr. Melanson's practices. He can be extremely intimidating and convincing. I am very grateful I sought a second opinion and did not put my son's life at risk.