United Airlines has doctor beaten and removed from flight because they cannot book properly! Returned bloody and confused.

United didn't find a different connecting flight for their own stand-by crew.

It's likely that this crew routing was the best in terms of cancelations/delays for other passengers

United didn't build in enough booking safety % in their booking algorithm

If the police had done their job properly and not beaten a guy, this wouldn't have even been a blip on anyone's radar. Nothing to suggest a systemic problem at United.

United didn't offer first class upgrades

It was probably already full, otherwise they would've given it to the crew...

United didn't offer another passenger who appear to be less resistent the leg off.

Not a great, in fact a pretty dangerous, precedent when combative passengers get their way.

United stopped at a useless $800 voucher that expires in a week.

They could've stopped at any amount, kicking people off only obligated them to pay more, in cash

United did call police officers and told them that the passenger is irate, instead of informing the officers that there is a non-violent dispute.

Did they really? I haven't read that, that's fucked

United did come up with a randomized final solution rather than a standardized most needs selection.

Random selection seems fairest, any other method is going to disadvantage some group. They already try to keep minors and families from separating, which is something.

/r/unitedairlines Thread Parent Link - joe.ie