Generally, when someone talks about their level of expertise in a forum I too laugh, so thanks for that.

No, I'm not confused about security but I'm confused why so many think it makes 100% sense to have ai based av, access controls and checks in my business and systems with sandboxing yet some how applying this to a rmm platform like ncentral is too hard and expensive.

Literally the only protection I can put in place on my rmm is a good password and mfa. That's it, and if your a security expert and think that should be good enough to protect a tool that has the ability to terminate, remove and install applications across all my endpoints then I weep for those who hired you.