My biggest problem with the VA is the wait times that everyone seems to struggle with. I’ve heard story after story about someone waiting 2-3 hours(sometimes even more) just to see their PCM. That is simply not okay. Despite everything you posted here, I think most patients feel they are not adequately treated and that’s after an extensive wait period (i.e. wait 2 months for an appointment and then get seen 2 hours after your scheduled time.) I even read about a man that was seeking mental health care and he committed suicide because he simply could not get seen by the VA in a timely manner. Good healthcare or not something needs to change.