This might get a bit long, but I am more than a bit mad.
I am pretty much a regular at the gym by now even though I just recently moved there from a different city. Several times I have mentioned minor concerns I have to staff.
1) My female friend got harassed by a guy who asked her, are you even going to bench that bar or just sit there.
2) There were two women who were spending all yoga class loudly talking.
3) There was a carful of 3 native women (didn't mention their race) sitting in the parking lot smoking weed and generally being sketchy.
I mentioned all of these concerns at separate times in the context of saying, I just thought I would let you know. I didn't even suggest they do anything about it. I just was letting them know because really, who wants douchey people in the gym discouraging clients or creepy people in the parking lot.
Apparently after I mentioned the parking lot thing tonight that was the last straw. My friend overheard the one male worker in the change room saying, man I hate that bitchy ginger girl, all she does is complain. I believe that is an extremely unprofessional thing to say as an employee about a customer.
So then I went and got the male workers name and am making a formal complaint to his manager tomorrow.
But you know who still ends up looking like a bitch? Obviously me. It frustrates me so much. I am just not a pushover and I won't take shit like that from people. Especially when I am their customer and their job is to listen to their client's concerns and address them.
Maybe I could have handled it differently but honestly I don't see how. All of my concerns were legitimate concerns.