Ahold Delhaize.
I had to do business with someone who turned out to be some but there’s someone working there, I know it’s not allowed on Reddit to give names, but let’s just say this person holds a pretty chief position for that company. One of the top people.
They called me one day demanding that we process an order of 10,000 dollars and Fedex it to the Netherlands (originally it was 3 day shipping they wanted....then it eventually became a “You promised me it would be overnighted). This is an unusually huge order and demand.... and, this was around Christmas. They were very pushy and speaking quickly, and I genuinely questioned whether or not this person was a credit card scammer (Christmas is when you tend to see a lot of credit card theft) but over the phone I gave them the benefit of the doubt and assumed it was real.
I asked them to send me a form to authorize the funds, as this was an unusual situation and per policy, it cannot be processed until we receive it by fax, with a copy of the credit card and cardholder ID ** that matches the details you have provided to me over the phone**. I made extra sure to be very, very clear about this, because at this point, this person was calling me practically every hour to harass me about this fucking order. And, I was about to take vacation for Christmas - I knew I would be off when this fax came through.
Well guess what happened? The fax came through. The card was correct. But the phone number? Not correct. The cardholder name? Completely discrepant. The form had one cardholder name, which was different from what she wrote on the form, which was completely different from what she told me over the phone. They told me it was not going to be a company card, and yet there were 3 different “cardholders.”
So the order is halted, and held in security. No payment has been made. Our shipping department contacts them, and tells them this order will not be going out or processed, as the information is discrepant - please provide another form with the correct information, as per the instructions given to you.
I return from my break, to learn that the order never even left the facility, and that this person has been refusing to comply with simple directions. I returned to my desk, having no idea that the order was held up by security, and I came back to my office to find a barrage of emails and voice messages, by the Ahold-Asshole, letting me know that by taking off for a holiday, that I ruined their holiday. One particularly vulgar email detailed the ways that I have failed my own company and that I lied, they called me incompetent, that they were going to complain about me to social media pages.
And complain they did. They used my name. They lied. The three day shipping, suddenly turned into me guaranteeing an overnight order, one week prior to the actual order date. Management confronted me about the comments and I promptly forwarded every nasty, vulgar email she sent me and I attached the phone recordings of her telling me “Young lady, what kind of person are you!?!” And “I will do whatever I have to do to make sure you don’t have a job on Monday.”
When they received the package? Suddenly I stopped getting emails and phone calls and social media mentions about how much I am a heathen.
They provided a home address during the order. And I seriously considered taking a shit in a box, and mailing it to them.