Little different version here. I worked for the U.S. Federal Government for 32 years before this happened. My agency (Social Security) was actually very fulfilling to work for most of the time. we had an insane amount of work, but I felt like I was genuinely helping people. I corrected problems, helped track down and replace lost checks, etc the first few years. I processed survivors,retirement, and disability claims the last 20 years or so. The latter part of my career I was doing a lot of training for new employees. The entire time I worked we were encouraged to give our clients as much assistance as we could to the the best possible return on their investment with Social Security. This would include figuring rates for different retirement dates, how the amounts would vary, which way would pay the most advantageously. About a year before I retired we were told to give people their check amounts but don't explain things to them like we did before. give them a variety of rates, and tell them to decide. No explanation of how long you would have to live to break even for waiting to get a larger check. Told to cut the amount of time we spent helping people, don't be genial with folks, just get them in and out or off the phone ASAP.Our phone calls began to be monitored. We were told we would be disciplined for not following our new standards. I just couldn't do it. I only had direct client contact about 50% of my job, the rest was technically teaching,training, and working on complex cases figuring rates. But that 50% of my job where I really helped someone get the best return, comforted a new widow, took the extra time to write up a disability case to try to get it approved-this was too important to me. I just was agonizing over it. I had worked for so long my grade was high and salary was as well. there was a push to get rid of the older higher paid workers and replace with a new hire making half the salary. An early retirement package was offered to the agency and I was struggling to decide what to do, I hated to leave but I felt like I wasn't going to be able to help folks anymore. I tougher it out another year.I retired after being assigned a new worker to train who was very rude to both her coworkers and clients. When I spoke to the manager about her demeanor it was brushed off because "she is a minority and we need a diverse office". Crap, our office was made up of 10 people 8 of whom qualified as a minority or disabled. I decided I was probably going to be fired for slapping this bitch while training her. Man,she was so hateful to our elderly visitors. Many of them were hard of hearing and she wouldn't repeat herself,made no effort to be friendly, was dumb as a rock, etc etc. I went in and gave my notice. the early retirement offer expired the next day, I took advantage of it and retired at age 53 with 33 1/2 years of federal service. back in the dark ages when I went to work right out of high school no degree was required. I went in on an entry level secretarial job. went to night school, moved around, and worked my way up to a great job I enjoyed until about a year before I left.