I had something similar once. I stayed at a UK hotel, their Group has a "Quiet Night Guarantee" or your money back.

Place was OK, went to bed around 11:00 and was knocked up just after midnight by the night manager who asked if I was smoking weed? I told him I wasn't, he still came in and had a sniff around and left.

2:00am got woken up by the police who asked if I was smoking weed? They forced their way in, had a sniff around and left.

3:30am, thunderous crashing when the police kicked the door in on the room opposite and kicked the young couple out for smoking weed.

Next morning asked for my money back under the "Quiet Night Guarantee" but got told to take it up with "Corporate."