WOTC will not replace defective Secret Lair products

either of the tickets offer any remedy and they are clear the issue not foil curling but actual arrival bent.

They added this little tidbit " As mentioned in our Replacement Policy, Wizards of the Coast cannot guarantee “Perfect” or “Mint Condition” card replacements. "

Apparently, WOTC will only replace if they sent yo

The cards are physically bent backwards. Something bent them at the factory so the cards are creased then placed in the packaging.

I think you saw the promoted fix for foil curling that has mixed results and can cause water damage. That fix would not be relevant to this problem with production.

/r/magicTCG Thread Parent