Your response made this worth it. I'm just a tad worried about breaking my NDA, even though there's nothing identifying me or my facility.
I wish I could've been there to see them get it cleaned up. All I know is they were going to call in a specialist with the right tools for it. We have plenty of big name forklift companies around us. We also have a brand new cherry picker (?) that I would have assumed that they would use, but they aren't so it'll be the $40/hr people from the outside.
The worst part I can tell you that'll happen is when they go to remove those individual cases to restack the pallet, it'll get to a point where the leftover cases will misshape the plastic wrapping and everything will fall apart and the specialist will absolutely flood that aisle out. I did the exact same a few months ago and it was horrendous.
I've wracked my brain trying to figure out how they'll physically fix the mast, or even just disassemble it to get it out of the way. If the hydraulics and the frame is bent, it's going to be a long day for them.
But good news is my next shift is in 12 hours so I'll have an answer for you guys soon.
I gladly accept your bribe and Douglas sounds like my type of pet lol