Training sucks

I train most new cashiers. The better I train the easier it is on everyone. Since you’re alone now Keep a pocket notebook and take notes quickly after you receive the answers. Read the bottom of your screen, always make sure that you’re scanning everything and the item # matches the description, offer add on purchases (ie- tape or paint brushes when they are buying paint), avoid quantity key under -10. Hit all the points you’re supposed ask ( My Lowe’s card, 5% off everyday with Lowe’s advantage card, and apply Right now at register. ) **One more important part, greet customers at beginning and thank them for shopping at Lowe’s at the end. Watch and know your smaller bills ( run big bill through the machine). **Your HC is there to help you with anything you need so don’t walk more than 10ft away from your the register. Get with the HC so they can explain how to handle and how many gifts cards you can sell at a time. They also need to train you about not accepting certain coupons. Open each and every storage bin an trash can. This all will become second nature soon. Finally, Relax an stay positive, customers and thieves smell new bloods.

/r/Lowes_Employees Thread