Who cares about scratches. You guys buy guitars and want them to look prestine I get it but dude. It’s a guitar. The main things are that the neck is straight frets are smooth and the electronics work. You take the risk buying something online with shipping that it’s gonna get a little busted up in transit. If you don’t want to take that risk, go pick one up at a store. Otherwise, don’t bitch and whine to sellers about 2 measly little scratches. How much was this guitar in the first place ? What kind of guitar was it? Tell the seller you don’t feel comfortable taking his money and work something out with him. That’s not cool, and it was a big miscommunication, don’t take advantage of the situation. There’s vintage guitars that look like they were sent to Vietnam with how busted they are and they’re worth gold. Guitars are meant built and designed to take a beating. Remember the risk you take when you buy online.