I think I saw the post that is referred to as having lots of transphobic comments but all the comments were just stating confusion about Frankie being nonbinary but then binary again in some packaging or smth due to some error. https://www.reddit.com/r/MonsterHigh/comments/xjdy0m/i_noticed_they_use_sheher_pronouns_for_frankie_in/?utm_medium=android_app&utm_source=share If this is what OP is talking about then that's just confusion and not a phobia.

I think it's normal to get mad for being accused of being transphobic just because of some confusion. I also don't understand what nonbinary has to do with trans because it's not the same thing. A person might be both or only one of them.

Personally I didn't know until this post that Frankie is now NB because I have never read it anywhere. I also realized very late that Draculaura is half asian now and Clawdeen afro latina. The reason is I love the dolls but never really watch any series etc. so I'm never fully up to date. I assume there are some other people like me. I have no problem with any changes but it would make me angry if someone tells me I have a phobia when I am confused about all the changes mixed with errors or when I'm not up to date, therefore saying the wrong thing.