from my understanding, their usual $67 visits were 20 mins long which included a review of side effects, goals, dose changes, etc.. They could have used the $19/visit rate to call as many patients as possible to notify them directly of the billing changes, renew their meds and make a referral, just like what they are already doing now by pharmacy request and making no money from that and a lot of scrambling from patients to try to get a hold of them.

Let's say it takes 5 mins to do each visit that includes a refill/referral, they could fit 12*$19 in an hour, which equals to roughly $250 per hour, instead of the 3x$67 = $200 per hour. They could actually make MORE money. In the long term this probably wouldn't be sustainable but I think just cutting everyone off with short notice (just like the ministry did to them) is kind of a gutpunch and literally every other day, someone is asking on here "what happened to the connect clinic???"