The disappointing part in this case is that NCSoft, if i remember correctly (if not, please do correct me), promised that you will have full access to your inventory and bank space. I do not know at what members was that directed to, but i believed that would be at least for me, since i had the Master's Pack, and there was no greater state than that.
What should have been done / should be done in my opinion:
Full inventory and bank access on at least one of your characters. It might not be THAT necessary but it was promised to be like that.
1 Treat Training Expansion per Character, at least for the people that gave 115 euros for that game before it even got released...
Discounted prices for the Premium members in the Hongmoon Store.
Other Concerns that i do have:
The prices in the shop are kinda ridiculous in my opinion. 50 euros is the equivalent to 4000 NCoins. That practically means that a costume that costs 1000 NCoins costs 12,5 euros, and a costume that costs 1200 Ncoins (a very common price), costs 15 euros. The price is absolutely ridiculous for a character bound costume. These prices would only be reasonable, in my opinion, if the costumes were account bound, and not character bound.
I do not know the drop rate of the Venture Tokens yet, but so far i only have 1 and that is from the Daily Dash. And i have been doing dailies that reward me with the respective boxes that grant you the chance to get one, every day, for 2+ weeks now, and i haven't gotten any. So far i've seen only very few people get 1 Venture Token and only 1 person to get a Brilliant one. Considering that you need a minimum of 800 Hongmoon Coins to get the cheapest costume, that means you might need to farm for months to get one very cheap and maybe even not good-looking costume (hence it is that cheap).
Things definitely do need to be fixed here.