JuneL: Hi Ron! >JuneL: I'm sorry to know your discount has been removed. No worries, I'd be very happy to help you out! >JuneL: Please give me a moment while I check on your account. Hold on. >You: sure >JuneL: Thanks for waiting. >JuneL: Please be advised that with your plan, any type of discount including corporate discount is not applicable, Ron. >JuneL: This is the reason why the discount has been removed. >You: I have gone back thru the billings and re read the discount plan and there is nothing stated to that end, and it has been like this for months. When i switched the plan last i asked and was told that the discount would be in effect on this plan! Im not saying this is bait and switch but this is not right! >JuneL: I perfectly understand where you are coming from however Unlimited 4G LTE Data Family plan is not eligible for any discount. >JuneL: Our best option would be to switch to a different plan so discount can be reinstated. >You: no thank you, but i will be going to reddit with this. >You: thank you. >JuneL: Please trust I wanted to reinstate the discount for you Ron however we are unable to do so with this plan. >You: Im not upset with you, as you are just doing your job, however there is nothing i hate worse in life is to be lied to. So again thank you and i will just post this for others to be aware of this change in policy. >JuneL: You're welcome! I hope you felt my sincerity to help in best I can. Thank you for the opportunity of assisting you today, Ron. We truly value your business with us. Please be safe and have a great day! >JuneL: You may close the chat window now. Take care! The agent has exited the chat. Thank you for chatting with us today.