That's for sure. I have a lot of sympathy for my longtime friends at Epic (we became an Epic customer in 2008). But I don't see this as anything new in the larger sense. What Epic employees are overlooking, I think, is that this is just a logical (to Judy) extension of the unreasonable demands Judy has made of CUSTOMERS all along - trekking to Verona for UGM and XGM instead of having the meetings in a city with good air connections and adequate convention facilities, all training has to be on site to get certified, building a 11,000 seat auditorium for two 2-hour keynotes a year, etc., and the progressive disconnect from reality and talking down to customers that we have seen in her yearly UGM talks. The bogus nature of the mandated training on site has been unmasked by the recent development that you can take your training remotely, but you have to literally JUST SET FOOT ON CAMPUS FOR ANY REASON in order to be certified.